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OnboardingDec 2025 · 7 min

Designing KYC/AML workflows for real-world assets

How to map investor types, suitability rules, approvals, and audit trails into a repeatable process.

Onboarding is where most tokenization programs earn (or lose) trust. A good workflow is clear, auditable, and aligned with jurisdiction scope.

Start with investor types and suitability

Define which investors you accept and why. Suitability rules influence the onboarding journey and approval steps.

Build decision points and documentation requirements upfront.

Make approvals and permissions explicit

Many workflows fail due to unclear approvals: who approves, what triggers re-checks, what happens on exceptions.

Explicit permissions reduce operational risk.

  • Approval checkpoints
  • Exception handling
  • Ongoing monitoring triggers

Audit trails and reporting are part of onboarding

You’ll be asked for evidence: what checks ran, when, and with what result.

Design exports and audit trails early — it saves weeks later.

Key takeaway

Good onboarding isn’t just KYC. It’s suitability + approvals + auditability.

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